Welcome to CromNex Technology. By accessing our website, purchasing our products, or using our laptop, computer hardware, repair, upgrade, and related services, you agree to the following Terms & Conditions.
CromNex Technology provides computer hardware, laptop parts, accessories, repair, maintenance, upgrades, and related technology services.
We reserve the right to update, modify, or discontinue any product or service without prior notice.
All quotations and orders are subject to product availability and confirmation by CromNex Technology.
A quotation does not guarantee availability until the order has been confirmed.
Customers are responsible for providing accurate contact, billing, delivery, and product requirement information.
Payment must be made according to the agreed quotation or invoice.
CromNex Technology may require advance payment for certain products, customized orders, special-order parts, or repair services.
Any applicable taxes, delivery charges, installation charges, or other agreed charges will be communicated to the customer.
Before submitting a device for repair, customers are strongly advised to back up all important data.
CromNex Technology will take reasonable care of devices submitted for service; however, we are not responsible for loss of personal data, software, files, or information resulting from hardware failure, repair, formatting, operating-system installation, or other technical procedures.
Repair timelines are estimates and may vary depending on parts availability, technical issues, supplier delays, or the complexity of the repair.
Replacement parts will be selected based on compatibility, availability, and the customer's requirements.
Certain parts may be OEM, compatible, refurbished, or replacement parts depending on the quotation and availability.
Warranty, if applicable, will be provided according to the manufacturer's or supplier's warranty terms.
Warranty terms may differ depending on the product or service.
Warranty generally does not cover damage caused by:
Customers should retain the invoice or other proof of purchase for warranty claims.
Return, replacement, cancellation, and refund eligibility will depend on the product, supplier/manufacturer policy, and condition of the item.
Products that are specially ordered, customized, installed, activated, or supplied specifically for a customer's requirement may not be eligible for return.
Any approved refund will be processed according to the applicable refund policy and payment method.
Delivery timelines provided by CromNex Technology are estimates.
We are not responsible for delays caused by courier companies, suppliers, manufacturers, transportation issues, natural events, government restrictions, or other circumstances beyond our reasonable control.
Customers should inspect products upon delivery and report any visible damage or discrepancy as soon as possible.
Customers are responsible for:
All website content, logos, graphics, text, images, trademarks, and other materials belonging to CromNex Technology may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.
Third-party trademarks and product names remain the property of their respective owners.
We make reasonable efforts to keep website information accurate and updated. However, errors relating to product descriptions, prices, availability, specifications, or other information may occasionally occur.
CromNex Technology reserves the right to correct such errors and update information without prior notice.
To the extent permitted by applicable law, CromNex Technology shall not be liable for indirect, incidental, consequential, or business losses resulting from the use of our products or services.
Our liability, where legally applicable, will be limited to the amount paid for the relevant product or service.
Certain products, warranties, payment services, courier services, software, or manufacturer support may be provided by third parties.
CromNex Technology is not responsible for the independent policies, performance, or terms of third-party providers.
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect and use personal information.
CromNex Technology may update these Terms & Conditions from time to time. Updated terms will be published on this page and will become effective from the date of publication unless otherwise stated.
These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in New Delhi, India, unless otherwise required by applicable law.
CromNex Technology
Address: 114A, 1st Floor, Bajaj House, 97 Nehru Place, New Delhi – 110019
Phone: 9873458422
Email: cromnix.technology@gamil.com
Website: www.cromnex.com
By using our website or purchasing our products and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.